Integrations · Included
Every marketplace, every payment, every report. On one screen.
Uber Eats, DoorDash and Menulog and your branded site land in the same queue as your walk-ins. One menu controls all of them. One report shows you what each channel sold. Included on every Next Order plan, no per-integration charges.
- UE#28416:42
- DR#28426:45
- DD#28436:48
- DV#28446:51
- ML#28456:54
Today's channel mix
Direct 52% · Markets 48%
Uber Eats
Marketplace
Payments
Payments
DoorDash
Marketplace
Terminal
Terminal
Xero
Accounting
Menulog
Marketplace
Discovery
- UE#28416:42
- DR#28426:45
- DD#28436:48
- DV#28446:51
- ML#28456:54
Today's channel mix
Direct 52% · Markets 48%
- UE#28416:42
- DR#28426:45
- DD#28436:48
- DV#28446:51
- ML#28456:54
Today's channel mix
Direct 52% · Markets 48%
Connected to the platforms your restaurant already runs on
Why this matters
40-50% of every takeaway order arrives from a marketplace.
For most takeaway stores, Uber Eats, DoorDash and Menulog together account for nearly half of every ticket. The hard part is not getting orders. The hard part is running every marketplace and your direct channel without spilling tickets, retyping menus or losing the customer record.
Channel mix varies by region and category. Most takeaway operators we onboard sit between 40% and 50% marketplace share in their first month with Next Order.
Built in and included on every Next Order plan
No per-integration fees. No "marketplace tier" upsell. No tablet rental fees. Connect once and it's live.
$0
per-channel charges
Connect Uber Eats, DoorDash, Menulog, Google and your direct site. We never bill per integration.
4
tablets retired
One queue takes the place of a counter full of marketplace tablets. Staff stop transcribing between screens.
1
menu to edit
Change a price once. Every channel updates within minutes. Sold-outs, schedules and modifiers all flow through the same source.
From a counter of tablets to one screen
A tablet for every marketplace. One screen replaces them all.
The counter most takeaway operators run has a notification tablet for every marketplace they take orders from. Each one pings independently. Each one has its own menu, its own login, its own outage. Next Order brings every channel into a single sorted rail your team works from.
Before · the counter today
A tablet for every marketplace, one missed dinner rush
Each platform pings on its own device. A ticket buried under three others becomes a refund, a one-star review and a customer you do not get back.
#UE-1000
Carbonara · Tiramisu
Pickup · 6:42
#DD-1113
Family bundle
Delivery · 28 min
#ML-1226
Lasagne ×2 · Salad
Courier · 22 min
#GG-7714
Wood-fired set
Pickup · 7:01
With Next Order · one screen
One rail. Every channel. Sorted by when each ticket is due
Every order from every channel lands in the same queue with the channel label on the ticket. The kitchen reads the order it needs to fire next, not whichever tablet shouted last.
- Direct6:45In prep
#2842
Family bundle · Brunswick
- Uber Eats6:48On pass
#2843
Lasagne ×2 · Salad
- DoorDash6:51Queued
#2844
Margherita ×3
- Menulog6:54Queued
#2845
Carbonara · Tiramisu
- Google6:57Queued
#2849
Wood-fired set
No missed tickets
Every channel surfaces in the same rail. No tablet sitting under a stack of dockets.
No retyping
Marketplace orders fire to the kitchen with the right notes, the right address, the right channel label.
One menu source
Edit a price or sold-out once. Every channel updates within minutes. No five-dashboard hunt.
One reporting line
See what each channel sold on the same screen. No spreadsheet stitching on Monday.
One live orders view. Every channel labelled. Every ticket on time.
Marketplace orders carry their channel label (UBER, DOORDASH, DELIVEROO, JUST EAT) so the kitchen knows whose bag it goes in. Order accept, kitchen status, ready and dispatch all run from the same screen. Across every channel.
Channel
Uber Eats
Full menu sync. Orders land in your Realtime Orders screen, not a separate tablet on the counter. Auto-accept, pickup instructions, offline reasons and order release controls all live in your admin.
Channel
DoorDash
On-demand catalog sync runs from a single button in admin. DoorDash Drive available as an overflow courier lane when your own drivers are stretched.
Channel
Menulog
Pricing, schedules, sold-out state and modifier groups stay parity-matched to your branded site. Continuous menu and order sync with the leading aggregator across AU and NZ.
Channel
Google Food Ordering
Show up on Google Search and Maps with direct ordering. Or opt out per store. Either way, the toggle is yours.
Channel
Your branded site
Direct ordering on your own domain. Same menu, same kitchen queue, same customer record. Minus the marketplace commission.
What changes for the team
One Realtime Orders screen. One kitchen flow. One place your team works from.
- Marketplace orders carry their channel label (UBER, DOORDASH, DELIVEROO) so the kitchen knows whose bag it goes in
- Order accept, kitchen status, ready and dispatch all run from the same screen. Across every channel
- Order throttling kicks in at peak: stops the marketplaces from dumping 40 orders into a kitchen that can do 25
- Pending-order alerts wake the right person if an online order has been sitting unconfirmed for two minutes
- Receipts and kitchen dockets print with consistent formatting whether the order came from Uber Eats or your branded site
- Refund a marketplace order from the same screen. No jumping into the partner dashboard
- Cancel and reject for sold-out, closed-store or impossible orders without leaving the POS
- Status history on every order. Useful for customer complaints, refund checks and franchise audits
Different prices for different channels. To protect your margin
Marketplace commissions usually run 25–35% per order. If you sell at the same price on every channel, the marketplaces eat your margin. Per-channel pricing lets you charge what you need to charge, without hiking your direct-order prices.
Same large pizza · what each channel nets
Per-channel pricing · illustrative
- Direct orderListed $19.50~1.5% card processingNet $19.20 · fees $0.30
- Branded appListed $19.50~1.5% card processingNet $19.20 · fees $0.30
- Uber EatsListed $24.50~30% marketplace commissionNet $17.15 · fees $7.35
- DoorDashListed $24.50~28% marketplace commissionNet $17.65 · fees $6.85
Illustrative pricing. Your real numbers depend on the marketplace agreement you sign. Per-channel pricing puts margin recovery in your hands, not the platform's.
What you can vary by channel
Item, size, modifier, ingredient, delivery, surcharge
Each can be different per channel. The same large pepperoni can be $24.50 on Uber Eats and $19.50 on direct without rebuilding the menu. Bulk-edit rules let you raise every Uber Eats price by 18% in one operation, not item by item.
Operator pattern
List higher on the marketplaces. Keep your direct price honest.
Most operators bake the marketplace commission into the listed price on Uber Eats, DoorDash and Menulog. Direct stays at the price you actually want. Reporting then shows what each channel netted after fees so you can see the margin gap, not guess it.
Payments and reconciliation in one place
Orders are not really centralised until the money is centralised too. Online card, in-store payment terminal, cash and refunds all need to match up at end of day. Without anyone hunting through three processor dashboards.
Online card payments
Next Order Payments. Apple Pay, Google Pay, 3D Secure for fraud protection, regional payment methods. Saved cards mean a returning customer can checkout in two taps.
In-store payment terminal
Next Order Payments terminals tap, chip and wallet through the same POS. Tips, surcharging and refunds reconcile back to the same order. No second device, no second ledger.
Cash + cash drawer
Pay-on-pickup and pay-on-delivery for cash-heavy markets. Drawer reconciliation, no-sale alerts, manager overrides. Every cash event accounted for.
End-of-day match
Card settlement, in-store terminal transactions and your cash drawer counts all match orders by ID. Variance flags before close, not after.
End-of-day match · Friday
Every payment tied to an order ID
- O$48.20Matched
Online card
Next Order Payments · #2841
- T$36.50Matched
Terminal
In-store payment · #2842
- C$22.00Matched
Cash drawer
Pay-on-pickup · #2843
- U$17.15Matched
Uber Eats
Marketplace payout · #2844
- O–$4.20Variance
Online card
Refund · variance · #2811
Variance flags before close · not after
Loyalty and specials that work the same on every channel
Most operators run a loyalty programme that only works at the POS, or a special that only fires online. The result is staff arguments at the counter and a confused customer experience. Our promotions and loyalty engine runs on every channel. And can favour the direct channel where it makes you the most money.
Auto-detect specials
A 2-for-Tuesday or pizza+sides+drink combo applies automatically at the POS and on the website. Without staff having to remember the deal mid-rush.
Channel-aware deals
Run a free-delivery-over-threshold promo on direct only. Run a 10%-off-first-order promo on web only. Marketplace prices stay protected.
Voucher codes
Single-use, multi-use, expiry dates, minimum spend, item targeting. Track redemptions; spot abuse before it costs you a weekend.
Loyalty across channels
Every order. Direct web, POS, phone. Earns the same customer the same points. The cashier sees the points balance the moment they put it through.
Pull customers off marketplaces
Loyalty rules can favour direct: double points on direct orders, free delivery for members, exclusive items on your own site. Compounds over time.
Win-back automation
Customer has not ordered in 30 days? They get an offer. Lapsed for 60? Bigger offer. Set the rules once; the system runs them.
Menu photography that looks the same across every channel
A polished menu photo can lift conversion 10–20%. Most restaurants cannot afford a five-figure photoshoot for sixty items. The AI image generation lets you upload a few sample photos of your food, your style, your plating. And get consistent product images that publish back to your menu and every connected channel.
- Upload sample photos of your food once. The system uses them as the visual reference for everything else
- Generate menu images for items that don't have a photo yet. Consistent lighting, plating and style across the menu
- Re-generate when you want. Different angle, different background, different mood
- Publish straight to your menu, your branded site, the marketplaces and your loyalty notifications
- Replace one photo and the new version pushes through every connected channel automatically
Step 1 · Teach the model your style
Drop a few real shots. The model learns your plating, lighting and crockery, then matches it on every new item.
Learned style
Reporting that tells you the truth across every channel
The hardest question a takeaway operator asks is: which channel made me money this week? Reporting answers it. By channel, by item, by hour, by suburb. Consistent numbers you can compare week after week.
Sales by channel
See exactly what direct, Uber Eats, DoorDash and Menulog each sold, side by side. The channel that looks busy is not always the channel that pays.
Item performance across channels
Best-seller on direct might be a slow mover on Uber Eats. Item-level reporting shows you what to push, what to drop, what to reposition.
Refunds in one place
A refund on a marketplace order shows up in the same Refunds report as a direct refund. No three-dashboard hunt at month-end.
Sales by hour, suburb and driver
When are your peaks? Which postcodes pay? Which driver is fastest? Reporting answers all three on the same screen.
For your bookkeeper
Direct accounting export to Xero, MYOB and QuickBooks
Daily sales, tax categories, payment splits and refunds push straight into the chart-of-accounts codes your bookkeeper already uses. Stable order, store and customer IDs across every export mean the joins your bookkeeper sets up once keep working. Even when you rename a venue or add a new site.
Marketplace partners in detail
Each marketplace works a bit differently. Here is what you get with the major ones. And the pieces that vary.
Marketplace
Uber Eats
Continuous menu sync. Orders land in your Realtime Orders screen. Auto-accept, custom delivery time, pickup instructions, special-instruction control, single-use cutlery requests and offline scheduling all configurable from your admin. Conditional Uber settings tab appears in admin only when the integration is linked.
Marketplace
DoorDash
On-demand catalog sync from a single button in admin. DoorDash Drive available as an overflow courier lane when your own drivers are busy. Driver requirement settings tie DoorDash dispatch to your delivery workflow.
Marketplace
Menulog
AU and NZ menu publication with pricing, schedule and sold-out parity to your branded site. Continuous menu and order sync with the leading regional aggregator.
Marketplace
Google Food Ordering
Show up on Google Search and Maps with direct ordering. Per-store opt-out controls if a venue prefers not to participate.
Payments, accounting and customer-data partners
Every other system your restaurant runs on. Connected once, working from the same screen as the rest.
Payments
Next Order Payments
Online card processing with 3D Secure for fraud protection. Apple Pay, Google Pay and regional payment methods. Saved cards so returning customers checkout in two taps.
Terminal
Next Order Payments terminal
In-store payment terminal pre-paired and shipped to every store. Tap, chip, wallet, refund and tip handling all run on the same ticket as the POS. No second device, no second reconciliation.
Accounting
Xero / MYOB / QuickBooks
Direct accounting export from Reporting. Daily sales, tax categories, payment splits and refunds map to your existing chart of accounts.
Email editor
Email marketing editor
Drag-and-drop email editor for marketing campaigns. Build a campaign with your logo, your photos, your offer. Without a marketing agency.
What goes right when integrations are done well
The hard parts of integration are not the on-switch. They are the bits that go wrong: a marketplace outage mid-service, a login that expires on a Friday, an update that breaks everything overnight. Here is what we do about each.
We watch every connection
Every connection is checked around the clock. When Uber Eats has an outage (it has happened), you see the status before a customer calls. Not after. Orders that can’t get through wait and retry; nothing silently disappears.
Your logins stay safe
Your marketplace and accounting logins are stored securely, and only the people you authorise can touch them. When a login is about to expire, we renew it for you — no Friday-night surprise where Uber Eats quietly stops taking orders.
Updates handled for you
When a marketplace or your accounting tool changes how their system works, we update the connection on our end. Your team never gets a midnight call saying the marketplace stopped working. It just keeps working.
Included native on every Next Order plan
With most systems, every connection ends in a separate bill, a push to a pricier tier, or an overnight outage when a partner changes their system. Ours does not. Every integration on this page is included on every plan, the moment you sign up.
01
No per-integration charges
Turn on every supported delivery marketplace, plus Google, Xero, MYOB and your accounting tool. We never bill per connection.
02
One screen, not a counter of tablets
Every marketplace order lands on the same Next Order screen as your direct orders, so the row of separate platform tablets clutters the counter no more.
03
Every channel, on every plan
Marketplace connections are not locked behind a higher tier. Every plan gets the full set of channels from day one.
04
Updates handled for you
When Uber Eats or your accounting tool changes how their system works, we update the connection for you. Nothing breaks, nobody calls you at midnight.
Explore related pages
Frequently asked questions
What operators ask us before they sign.
Do you charge per integration connection?
We don't charge per integration. Whether you turn on Uber Eats, DoorDash and Menulog, Xero and MYOB or just one. Pricing is based on which Next Order plan you're on, your store count, and how much business you do. Larger groups can add custom integration work (an accounting system not on our standard list) on top of the plan, scoped on a quote.
What if my bank or terminal provider is not on the standard list?
For the simplest setup we recommend Next Order Payments, where everything works together out of the box. We also support many regional banks and terminal providers; if yours is not yet connected, tell us and we will look at it. Where a feature matters to enough of our customers, we prioritise it on the product roadmap.
What happens when a marketplace connection drops mid-service?
Automatic retries and health checks catch most blips before staff notice. When a partner system goes down (every major marketplace has had outages), we surface a clear alert with the partner status, the affected order count, and recovery steps. We do not silently drop orders. When the connection comes back, queued orders flow through with their original timestamps so reporting stays accurate.
Can I have different prices on Uber Eats versus my own site?
Yes. Per-channel pricing is built in. Items, sizes, modifiers and ingredients can each have a different price for direct, pickup, delivery or each marketplace. Most operators charge a few dollars more on Uber Eats and DoorDash to cover the 25-30% commission, while keeping direct ordering at the price they want to charge. Reporting shows each channel's sales side by side so you can compare.
How do exports to Xero, MYOB and QuickBooks work?
Direct accounting connectors push your daily sales, payment splits, refunds and tax categories straight into Xero, MYOB or QuickBooks. Mapped to the account codes your bookkeeper already uses. The order, store and customer references stay consistent across every export, so the accounting setup keeps matching up even when you rename a venue or add a new site.
Can I bring my own reporting database?
Yes. You can export your order-level data any time in standard formats (CSV, JSON), ready to open in a spreadsheet or load into whatever reporting tool you use. Late adjustments, like a refund processed the next morning, appear with their actual date so your totals stay accurate.
Map your channels to Next Order
Tell us which marketplaces, accounting tool, terminals and customer database you currently run. We will show you exactly which connections are live, which ones need scoping, and what the rollout looks like.