Reporting

Every dollar, every channel, on one report your accountant can close on.

A live dashboard for owners and 17 detailed reports for owners, managers and bookkeepers. Nine channels combined into one ledger, tied to the POS, ready before Monday morning service.

admin.nextorder.comOF

Net sales · this week

May 19–25

$48,020

18.4%
Pickup53.1%Delivery28.8%Walk-in18.1%

Orders

1,715

+12%

Avg Order

$28.00

+2.1%

Refund %

0.6%

−0.2pt

MonTueWedThuFriSatSun

POS record · 6:04am

tied to POS
Uber EatsDoorDashMenulogCounterGoogleOnline cardTerminalDirect web

What a Monday morning looks like

One ledger, every channel, ready before Monday morning

Revenue from every marketplace, every terminal and every direct order lands on one record. Owners read it on their phone at 6am. Bookkeepers close from it on Monday.

  • 17

    Reports out of the box

    Payments, sales, drivers, voids, suburbs and shifts.

  • 9

    Channels on one ledger

    Every supported delivery marketplace, Google, Next Order Payments, terminal and direct.

  • 6:04am

    Scheduled briefing

    Owner inbox summary lands before coffee. No login at midnight.

  • 4

    Accounting exports

    Xero, MYOB, QuickBooks, plus CSV.

Closing the books

From a pile of Sunday-night spreadsheets to a Monday-morning close.

Multi-channel revenue, marketplace payouts, delivery fees and tips reconcile against the POS using the same order layout. Close the books from one screen, not seven.

Sunday-night spreadsheets

  • POS sales exportCSV
  • Marketplace payout PDFs× 3
  • Card terminal settlementseparate
  • Tips and surchargesmanual
  • Voids and refundsreason-coded by hand

Five exports stitched in a spreadsheet on Sunday night so the bookkeeper can close on Monday.

On Next Order

  • 17 reportson one record
  • Same order layoutall channels
  • Settlement matched to POS revenueauto
  • Refunds tagged with a reasonauditable
  • Direct exportsXero, MYOB, QuickBooks

One workspace. Comparison periods, year-over-year and same-store views built in.

Six killer reports

Every report drills to the action it triggers.

Sales Summary your accountant closes from. Sales by Hour with period comparison. Sales by Item that drills to every variant. Plus voids by staff and drivers by run, when service needs coaching.

admin.nextorder.com/reports/sales-summary

Sales Summary

FiltersExport
CategoryCountAmount
Total Sales1,602$72,553.44
Surcharges0$0.00
Service Charges0$0.00
Discount170($1,948.81)
Vouchers44($567.74)
Gross Sales$70,036.89
Refunds2($94.05)
Voided Sales49($491.80)
Unpaid0$0.00
Net Sales expected$69,451.04

Payments Received

Export
Pull a sales-by-hour reportWe will run any of these against your last 30 days, on your real numbers, not a generic sample.

Twelve numbers, live every shift

Every tile is one record the POS wrote. No nightly stitch, no manual spreadsheet reconciliation.

Net sales

$13,760

+18% LW

Last 14 shifts

Direct share

68%

+4pt

vs marketplace 32%

Avg ticket

$36.40

+2.1%

14-shift trend

On-pass time

8:42

−1:12

Target 9:30

Refund rate

0.8%

−0.2pt

14-shift trend

Loyalty earn

$842

+15%

Last 7 days

Repeat 30d

47%

+3pt

returned guests

Driver mins

14:20

−1:30

avg run · 7d

Cover count

128

/ 140 cap

Per service hour

Marketplace

32%

−5pt

of net revenue

Cash variance

$0.00

tied

0 variance · 14 shifts

Tonight close

On track

85%

ETA 9:48pm

The morning briefing

Yesterday’s numbers, before today’s first order.

Owners do not log in at midnight. The dashboard does. Scheduled summaries land at 6am with yesterday's net, the top item, the void rate, an alert and a nudge.

Daily push · 6:04am

Yesterday on the way to coffee, before the first order.

A scheduled briefing with yesterday's net, ticket count, AOV and void rate. Tap a tile to open the full dashboard. Daily, weekly or monthly, whatever each owner prefers.

  • Push or inbox, owner picks
  • Per-store breakdown for groups
  • Quiet hours respected (no 3am alerts)
NONext Ordernow

Yesterday · Saturday

$8,212

+12%

Best Saturday in 6 weeks. Tap to open the dashboard.

Sales Summary

  • Gross$8,920
  • Discounts($240)
  • Vouchers($68)
  • Voids($92)
  • Refunds($308)
  • Net Sales expected$8,212

Sales · last 7 days

$48,212

Margherita sold out 7:42pm

Saturday rush exhausted dough stock. Prep +20% for next Sat.

Direct share hit 71%

Highest in 90 days. Marketplace commission saved: $612 yesterday.

Scheduled · daily 6:04am

Same record, every screen

The dashboard is the same on phone, tablet and desktop.

The full dashboard on your phone, the same numbers your bookkeeper opens on desktop, all from the same POS record. Nothing stripped out on mobile.

  • Same dashboard on phone, tablet and desktop
  • Switch stores, the numbers follow
  • Owners read the same view on the train as the bookkeeper does at the desk
admin.nextorder.com/dashboard

Dashboard

FiltersExport

Total Sales

$1,505.94

+12%vs last Tue

Avg Order

$36.73

+$1.42vs last Tue

Total Orders

41

+3vs last Tue

Avg Delivery

17 min

−2 minvs 19 target

Orders today

By channel

41Orders
  • Pickup35%
  • Walk-in28%
  • Delivery22%
  • Dine-in15%

Card vs cash

Payment mix

$1,506Received
  • Card58%
  • Terminal20%
  • Cash18%
  • Unpaid4%

Revenue by hour

Peak hits 7pm — staff the dinner rush, not the day

Peak 7p · $250
11a12p1p2p3p4p5p6p7p8p9p
Live · synced now

17 reports, three groups

17 reports for owners, managers and bookkeepers.

Sales, money and operations. Eight sales reports, five money reports and four operations reports. Each one is a real screen, not a CSV. Every dimension. Exportable anytime.

Sales · 8 reports

Where the revenue came from. Down to the ingredient.

Sales by store, day, channel, order type, category, item, size, ingredient and hour. Peak detection by daypart. Volume by item, down to your slowest sellers.

  • Sales summary by store, day, channel
  • Sales by order type, category, item, size, ingredient
  • Sales by hour with peak detection
  • Item statistics, down to your slowest sellers
Sales By Category · Last 7 days

Quantity

951

Avg Amount

$18.34

Total Amount

$17,445

CategoryAmount%
classic$8,650.87
36.7%
specialty$1,890.22
46.4%
premium$2,137.85
12.2%
salad wings bread$1,431.60
8.2%
Total$17,445.49100.01%

Money · 5 reports

Net, not gross. The number that goes to the bank.

Online payments, in-store payments, refunds, cash drawer reconciliations and voids. Online payments reconciled for web and app. Card-terminal breakdown for in-store.

  • Online and in-store payments, reconciled
  • Refunds with a reason
  • Cash drawer float, count, variance per shift
  • Voids by staff with reason
Sales Summary · Last 30 days
CategoryCountAmount
Total Sales1,602$72,553.44
Discount170($1,948.81)
Vouchers44($567.74)
Gross Sales$70,036.89
Refunds2($94.05)
Voided Sales49($491.80)
Net Sales expected$69,451.04

Operations · 4 reports

Voids by staff. Drivers by run. Suburbs by density.

Reporting that informs coaching conversations and locality decisions, not just monthly reviews. Plus the audit log: every admin action and integration, timestamped against the staff member who made it.

  • Shifts: clock-in vs clock-out variance
  • Drivers: runs, distance, on-time %
  • Suburbs: order density and AOV by postcode
  • Audit log: every admin action and integration, timestamped

Voids by staff ID

See void rate by staff ID with the reason given. Coach behaviour, not anecdotes. Your highest-void cashier shows up before they cost you a shift.

Drivers by run

Runs, distance and on-time % per driver. Pay arguments resolved in one screen. And the dispatcher sees who is reliable when Friday hits.

Suburbs by density

Order count and average order value by postcode. Expand the delivery radius where it pays. And stop at the suburb where the maths breaks.

The Monday-morning close on one worksheet

Total Sales, Discount, Vouchers, Gross, Refunds, Voided, Net. Then every payout, tied to POS. One screen, one tap to Xero, MYOB or QuickBooks.

admin.nextorder.com/reports/sales-summary

Sales Summary · Week 21

FiltersExport

Net to bank

$44,368

Tied to POS · 0 variance

Sales Summary breakdown

Gross $44,797.68 · 10 lines
CategoryCountAmount
Total Sales1,489$47,298.00
Surcharges0$0.00
Service Charges0$0.00
Discount127($2,148.40)
Vouchers38($351.92)
Gross Sales$44,797.68
Refunds3($172.40)
Voided Sales41($257.28)
Unpaid0$0.00
Net Sales expected$44,368.00
=ties out to Payments Received

Payments Received

6 channelstied to POS
ChannelGrossFeesNetTie
UE

Uber Eats

commission 20%

$9,840$1,968$7,872tied
DO

DoorDash

commission 21%

$6,210$1,304$4,906tied
ME

Menulog

commission 21%

$4,820$1,012$3,808tied
OC

Online card (direct)

card fee 2.0%

$11,240$226$11,014tied
T

Terminal (in-store)

card fee 1.6%

$14,820$232$14,588tied
C

Cash drawer

no variance

$2,180$0$2,180tied
Total · 6 channels$49,110$4,742$44,368100% · 0 var

Push to

XeroMYOBQuickBooksCSV
One-tap export · same record the POS wrote

Audit log

Every menu change, refund, void and integration timestamped against the staff member who made it.

Without an audit log

  • Compliance reviews mean hunting through four screens mid-rush
  • After something goes wrong, you are guessing what happened and when
  • Refund disputes turn into he-said-she-said between shifts
  • Integration calls are invisible until they break

The audit log on Next Order

  • Every admin action and integration timestamped against the staff member
  • Refunds, comps and price overrides traceable to the staff ID
  • Filter by user, store, time range, action type
  • Exportable for compliance reviews and incident write-ups

Frequently asked questions

What operators ask us before they sign.

    • Can owners get reports without logging in?

      Yes. Scheduled summaries land in your inbox on the schedule you choose. Daily, weekly, monthly. And live views are also available on mobile when you do want to drill in. Owners who do not want to log in at midnight do not have to.

    • Do reports work across multiple locations?

      Yes. Same-store comparison periods and group reporting are built in. Head office sees every store across regions and banners; each store sees its own. Comparison periods, year-over-year and cohort views are all available.

    • Can we export to Xero, MYOB or QuickBooks?

      Yes. Direct export connectors for Xero, MYOB and QuickBooks, where your bookkeeper already works. If you use something else, send your daily sales and tax categories out as a CSV any time, or talk to us about your setup.

    • What is in the audit log?

      Every menu change, payment override, refund, comp and integration is timestamped against the staff member who made it. Useful for compliance reviews and working out what happened afterwards, without hunting through four screens mid-rush.

    • Can you close the books from one screen?

      That is the design goal. Multi-channel revenue, marketplace payouts, delivery fees and tips reconcile against the POS using the same order layout, so totals tie out without rebuilding spreadsheets. Refunds, voids and reconciliation variance show on the same workspace.

    • How granular do drilldowns go?

      Down to the item, modifier, ingredient, staff ID, postcode, hour and order channel. Voids by staff ID with the reason given, drivers by run with on-time %, suburbs by order density with AOV. Every operational dimension you would coach behaviour on.

Pull a real report on your own data.

Bring last month's transactions and we will walk the dashboard, sales-by-hour and shift report against your numbers. On your real data, not a generic sample.