For growing groups
One login runs every store
Stop logging into each store to see how the group is doing. One login rolls every venue into one set of reports, one customer database and one branded site, then lets you drill into a single store the second you need to. Each venue still keeps the local decisions that matter.
Group dashboard
5 venues · this week
Group net
£61.9k
Direct mix
62%
Menu parity
92%
- Brick LaneShoreditch · direct 62%OK£18.2k
- Kingsland RoadHackney · direct 58%OK£14.9k
- High StreetCamden · direct 49%Menu drift£11.4k
- Old StreetClerkenwell · direct 64%OK£9.8k
- Berwick StreetSoho · direct 44%Low rating£7.6k
What one login runs
One dashboard. Every store. Every lever you need.
Running a group shouldn't mean ten logins and a stack of Monday-morning spreadsheets. The whole group consolidates into one screen, and any single store is one click away.
1
login for every store
Reports, customers, menus and settings for the whole group behind one login. Jump from the group view to a single venue without a second password or a re-export.
All
reports, consolidated
Every one of the 17 reports consolidates across stores or drills into one. Sales, payments, voids, ingredients and shifts, with the same metric names group-wide.
Role
and store-scoped access
Restrict the action, the store, or both. An area manager sees their stores; a cashier takes payment and nothing else. Built for how groups delegate.
1
branded site, every venue
One ordering site routes diners to the nearest store for pickup or delivery. Bring your own domain and we set it up and secure it for you.
One login, every store
Switch between the whole group and a single store.
All 17 reports honour the same switch. Read the group view, then drop into one venue without a second login or a re-export. The numbers tie out at every level.
Sales Summary · All stores
Net Sales
£226,007
Orders
5,427
Avg Order
£43.40
Direct mix
57%
| Store | Net sales | Status | |||
|---|---|---|---|---|---|
| Brick LaneShoreditch | £69,451.04 | 1,602 | 62% | Healthy | |
| Kingsland RoadHackney | £56,540.10 | 1,340 | 58% | Healthy | |
| High StreetCamden | £39,529.85 | 980 | 49% | Menu drift | |
| Old StreetClerkenwell | £33,910.40 | 815 | 64% | Healthy | |
| Berwick StreetSoho | £26,575.30 | 690 | 44% | Low rating | |
| Group total | £226,006.69 | 5,427 | 57% direct |
Channel mix
All stores
- Direct web35%
- POS walk-in22%
- Marketplaces28%
- Phone15%
Showing every store rolled into one ledger. Pick a venue from the switcher to drill in.
One customer database, not one per till
A guest who orders at two of your venues is one record. Lifetime spend, order history and loyalty points pool across the group, and marketing consent follows the customer.
Customer Database
Liam Chen
PlatinumCustomer since 2021 · one record across 4 venues
Lifetime
£4,890
+18%Orders
163
every ~9 days
Avg order
£30.00
Points
1,450
Pooled
Spend by venue
- Brick Lane£2,054
- Kingsland Road£1,467
- High Street£782
- Old Street£587
Most ordered
Recent orders
163 total- Jun 2Kingsland RoadKRMargherita ×2, Garlic Bread£41.50
- May 28Brick LaneBLSupreme, Coke£28.90
- May 21Old StreetOSMeat Lovers, Wings£36.40
- May 14Kingsland RoadKRRefundedPepperoni, Tiramisu£33.20
Roles that restrict the action, the store, or both
Cashiers should not edit chain-wide pricing; an area manager should see their stores, not the whole country. Pick the permissions and pick the stores.
Staff Roles
Owner
Full control across the group
Store scope
All storesTill & payments
- Place Orders
- Open Cash Drawer
- Money In / Out
- Finish Sale
Adjustments
- Void & Refund
- Apply Price Adjustment
- Finalize Daily Takings
Management
- Edit Menu & Pricing
- View Reports
- Manage Staff & Roles
- Manage Integrations
Push a change from head office. Watch it land at every site.
Same menu, same modifiers, same price. Or every site keeps its local override. Every change keeps an audit trail you can review.
Head office
Push menu update
Sticky pork bun
New item · £24
0/3 synced3 sites · 9 channels
Site 1
Brick Lane
Site 2
Kingsland Road
Site 3
High Street
Configure once, scope per store
Every record — a special, a menu item, a category, a price — can be scoped to the days, platforms, order types and stores it should run at. One deal, three venues, the rest of the group untouched.
Two-for-Tuesday · Availability
Step 3 of 4Available on
7 / 7Platforms
2 / 2Order types
4 / 4Stores
3 / 5Schedule
Jun 3 – Aug 31Public holidays
PausedPublish this deal
Goes live only on the selected platforms and stores.
Add Categories
Group menuCentralised by default. Master categories and items apply to every store automatically. Override availability for a single category or item, store by store, without touching the rest of the group.
One site. Every venue. Every order at the right kitchen.
Your whole group runs on one branded site, hosted by Next Order on your own domain. Pickup goes to the nearest open store; delivery routes by the address to the venue whose area serves it. Every order lands in that store's queue and on its reports. Direct orders across every location, no marketplace cut, no separate website to run per store.
Select a location to pick up your order
- Open4.8
Northside Pizza · Brick Lane
112 Brick Lane, Shoreditch
1.2 mi Pickup DeliveryOpen until 10:00 PM
Call StoreLess infoHours
Mon – Thu12:00 – 22:00Fri – Sat12:00 – 23:00Sun12:00 – 21:00 - Closed4.6
Northside Pizza · Kingsland Road
240 Kingsland Rd, Hackney
3.4 mi Pickup DeliveryOpens at 5:00 PM
Call StoreMore info - Closed4.7
Northside Pizza · High Street
56 Camden High St, Camden
5.1 mi Pickup DeliveryOpens at 5:00 PM
Call StoreMore info - Closed4.5
Northside Pizza · Old Street
88 Old Street, Clerkenwell
6.8 mi Pickup DeliveryOpens at 5:00 PM
Call StoreMore info
- One site for every venue. Open a new store and it shows up in your store list the same day. No new build, no extra domain to manage.
- Every address finds the right store. Pickup to the nearest open venue, delivery to the one that serves the street. No wrong-store orders to refund.
- Set each store's delivery area once. Out-of-range addresses are declined at checkout, not after the kitchen has fired.
- One customer across the group. Saved addresses, order history and loyalty follow the guest from any venue, not the till.
- Your brand, your domain, set up and secured for you. A site that looks like your venue, not a template with your logo dropped on top.
Control your domains from the admin panel
The customer flow above runs on your own web address. Connect it from inside Next Order: the free NextOrder domain for every store, or your own custom domain, set up and secured for you.
Admin · Domain Manager
Connect your domains from inside Next Order, secured for you.
Run the free NextOrder address for every store the moment you launch, then connect your own domain when you are ready. Add the records Next Order shows you and your site goes live, secured automatically. No separate hosting bill, no technical help needed.
- NextOrder domains live instantly for every venue in the group
- Bring your own domain, secured and kept online for you
- Copy-paste the records, verified inside the admin panel
- One group domain or a domain per store — your call
Domain Manager
NextOrder Domains2
osteria-fiore
osteria-fiore.nextorder.com
www
www.osteria-fiore.nextorder.com
Custom Domains1
osteria-fiore.com
www.osteria-fiore.com
Email Sending Domain1
mail.osteria-fiore.com
Receipts & SMS sent from your own domain
Run every store from one set of controls
Throttling, close dates, holidays, service charges and store transfers, all managed centrally. Change a rule once at head office instead of emailing five managers a spreadsheet.
- Stores roster — every site and its status on one screen
- Order throttling — cap online intake per channel, per store, per 15 minutes
- Close dates — shut one site for renovation while the rest keep trading
- Public holidays — one shared calendar with optional surcharge per venue
- Service charge — per-venue or one rule applied group-wide
- Add a whole region's staff at once
- Shifts report — clock-in vs clock-out variance per location
- Order transfer, move an order to the right store in a tap when it lands on the wrong one
Reporting that survives an audit
The same report names everywhere, so the group's numbers add up. Every venue ties out to the POS, then exports to the accounting tools your bookkeeper already uses.
Sales Summary · Week 21
Net to bank
£44,368
Sales Summary breakdown
Gross £44,797.68 · 10 lines| Category | Count | Amount |
|---|---|---|
| Total Sales | 1,489 | £47,298.00 |
| Surcharges | 0 | £0.00 |
| Service Charges | 0 | £0.00 |
| Discount | 127 | (£2,148.40) |
| Vouchers | 38 | (£351.92) |
| Gross Sales | £44,797.68 | |
| Refunds | 3 | (£172.40) |
| Voided Sales | 41 | (£257.28) |
| Unpaid | 0 | £0.00 |
| Net Sales expected | £44,368.00 |
Payments Received
6 channelstied to POS| Channel | Gross | Fees | Net | Tie |
|---|---|---|---|---|
UE Uber Eats commission 20% | £9,840 | −£1,968 | £7,872 | tied |
DE Deliveroo commission 21% | £6,210 | −£1,304 | £4,906 | tied |
JE Just Eat commission 21% | £4,820 | −£1,012 | £3,808 | tied |
OC Online card (direct) card fee 2.0% | £11,240 | −£226 | £11,014 | tied |
T Terminal (in-store) card fee 1.6% | £14,820 | −£232 | £14,588 | tied |
C Cash drawer no variance | £2,180 | −£0 | £2,180 | tied |
| Total · 6 channels | £49,110 | −£4,742 | £44,368 | 100% · 0 var |
Push to
- Standardised time zones, fiscal calendars and tax categories across cities
- A clear change log for menu and price edits, so you can see what changed, when, and who changed it
- Data exports to your reporting tools with stable location codes per site
17 reports, one set of numbers
See every report a multi-store group runs
Sales by store, channel, item, ingredient and hour, payments reconciliation, voids, drivers, shifts and the audit log. Drill from the group total to a single venue and back.
Chain and franchise workflows in one account
Franchise fees, marketing funds and rebates need records — not arguments at reconciliation.
Royalties on real sales
Royalties and brand-fund fees calculate off actual POS sales, so there are no manual invoices to argue over and far fewer disputes at month-end.
A marketing fund everyone can see
Every franchisee sees what they paid into the shared marketing fund and exactly where it was spent. No more "where did my ad money go?" at the franchisee meeting.
Head office and owners, walled off
Head office and franchisees share one account, but each owner only sees their own venues, never another location’s sales. Permission boundaries that hold.
Rebates tied to real orders
Supplier rebates and volume deals are tracked per store and per group, reconciled back to the orders that earned them. The numbers tie out for your bookkeeper.
Priority support when revenue is on the line
24/7 phone support and a named account manager who knows your group. Anything that stops you trading gets urgent attention, not a ticket queue.
Payment terminal offline during Friday rush
Raised by Maria · Store Manager, Lygon Street
Ticket created
11:42Terminal offline · Lygon Street
Picked up by support
11:46First response in 4 minutes
On a call with your venue
11:49Priya — your account manager
Resolved
12:2038 min · terminal back online
24/7
phone support
< 5 min
urgent-issue response
1:1
account manager
Round-the-clock cover
24/7 phone support in the markets you trade in. When a terminal drops out on a Friday night you get a person on the phone, not a ticket number in a queue.
A named account manager
One dedicated contact who knows your group. Regular reviews of what is working and what is not, so the software keeps earning its keep across every store.
Documented escalation paths
Published response times and a clear escalation path for payment outages, integration failures and anything that stops you taking orders. Every ticket shows who owns it and when it is due.
A branded app for the group, or one per brand
Optional add-on for chains. Put your group on the App Store and Google Play under your own name, or run a separate app per brand. Same ordering, loyalty and guest record behind every one.
2 for Tuesday is back — reorder in a tap.
Your Group
Food & drink · Order & rewards
Your Group
Food & drink · Order & rewards
Frequently asked questions
What operators ask us before they sign.
Can franchisees customise local menus?
Yes. Head office sets the guardrails and the shared core menu; franchisees add local seasonal specials, pairings and price tiers within policy so local competition does not force a one-size menu. Approval workflows route sensitive changes, deep discounts, alcohol promos, delivery fee experiments, before they hit POS and online, so unapproved offers do not leak across the group. Effective dates mean a regional holiday promo can launch in one state without waiting for a group-wide menu lock.
How fast can we add a new site?
Clone a template store with roles, menu structure, fee rules and reporting tiles already aligned to your model, then adjust tax, tender types and printer maps for the new address. Standard footprints, single kitchen, typical device count, often go live in days once connectivity and hardware are on site. Custom integrations, complex franchise billing or multi-entity accounting setups may extend the timeline; those streams get explicit milestones on the project plan instead of hiding inside “go-live weekend.”
Do area managers see all stores or a subset?
Role scopes map to regions, banners, franchisee groups or custom groups so an area manager sees their stores, not every store in the country. Permissions separate menu publishing, pricing, integrations and refunds so high-impact changes require the right head-office role. Auditors and your bookkeeper can be read-only across every store for compliance reviews without card-present or payout permissions.
Is the customer database shared across stores?
Yes. A guest who orders at two of your venues is one record, not two. Lifetime spend, order history and loyalty points are pooled across the group, and marketing consent follows the customer, not the till. You can still report and segment per store when you need to.
What reporting do owners use?
Owner-ready reports combine same-store sales, channel mix, average spend and discount depth with drilldown to location, time of day and order channel, using definitions you and your bookkeeper agree on. Exceptions such as void spikes or comp bursts surface as alerts before they distort a three-month read. Exports land in spreadsheet format or pipe straight to your reporting tools so the monthly review is refreshed from one source, not reconciled from five Monday morning spreadsheets.
Is there an enterprise support tier?
Yes. You get named contacts, published response-time targets and a documented escalation path for payment outages, integration failures and anything that stops orders coming in. Support hours match when your venues trade — weekends and late nights included, not a 9-to-5 inbox. Larger groups get tighter response commitments, which we agree in writing when you onboard.
Map roles, rollouts and reporting for your group
Bring your org chart and expansion plan - we will map roles, rollout and reporting to how you run the group.