Hardware and launch
Reuse your tablets. Replace what is broken. Go live in a week.
Independent operators do not need a hardware quote that swaps out everything just to switch POS. Start with what you own, swap only what is at end-of-life, and launch around your quiet service window.
Hardware on your terms
Bring what you own. Buy only what is end-of-life.
Independent operators do not need a full swap-out to change POS. Same tablets your team already uses; same operating system as the kiosk and handheld; the gear stays, just working harder.
3
platforms supported
iPad, Android and Windows. Reuse the devices already on your wall, or buy new where you need splash-proof or heat-rated mounting.
BYO
or buy from us
Bring your own iPad and printer if you have them. Buy ours if you do not. No three-year hardware lease, no early-termination fee.
£799
starter kit
Counter terminal, line-bust handheld and thermal printer in one box. Add a station by mapping a device in admin, not by rebuying the system.
Same
OS as the kiosk + handheld
POS, KDS, kiosk and handheld run on the same Android or iPad family. One operating system to maintain across the venue.
Run on the tablets your team already uses
Training sticks faster when the glass feels familiar.
iPad
Front-of-house polish and the widest range of accessories. Fits venues that refresh tablets on a predictable cycle.
Android
Hardened enterprise tablets and integrated terminals for grease-prone environments, often at a lower unit cost across large fleets.
Windows
Run the POS on the Windows machine already behind the counter. Reuse the all-in-one till from your last system instead of writing it off.
Sunmi
All-in-one POS, kiosk and handheld terminals that pair fast and survive a busy floor. One supplier across every station.
Classic Pizza
Our recommended hardware
The kit we recommend for most venues, and what each piece actually does on your counter. Tap any device for the detail.
Packages that match how you scale
Buy what matches this year’s footprint, and add stations later without rebuilding your setup.
Starter kit
One fixed terminal with receipt printer and cash drawer - ideal for counter-first venues, food trucks and kiosks testing the platform.
- Starting from £799. Use your existing hardware or get everything you need out of the box
- 10–11″ tablet or hardened Android terminal
- Thermal receipt printer
- Compact cash drawer
- Cabling and mounting basics
Full kit
Front counter plus kitchen visibility: add a kitchen display or routed dockets, customer display and optional line-buster handheld for peak queues.
- Dual displays or POS + handheld
- Kitchen printer or kitchen display screen
- Customer-facing display where required
- Secondary printer for the bar or pass
Enterprise kit
Multi-station service with redundant printing, dedicated expediter screens and centralised device management for groups standardising across dozens of stores.
- Custom pricing based on your floor plan and station count
- Site survey–driven station count
- Managed enrollment and device management profiles
- Spares strategy and swap stock guidance
- Guaranteed-response support channels
Printers and kitchen displays that survive Friday night
When the kitchen is loud, routing rules matter more than the printer brand on the box.
Route to the right station
By station, order type and channel: delivery to one printer, marketplace to another, dine-in courses bumped and recalled on the kitchen screen, with fallback printing if a screen drops.
Any printer, no USB mess
Star, EPSON, Sunmi and Next Order printers over Ethernet or Wi-Fi. No USB cabling, no improvisation on opening week, and offline queueing where firmware allows.
Watch it from admin
Printer status, response times and print queues in one panel, plus which kitchen displays are active and licensed, with allergy and fire-by flags on every ticket and screen.
- 2Main Seafood
Penne
- 2Large Vegetarian
- 1Large Prosciutto
- Add Cheddar Cheese
- Remove Tomato
- 1Medium Half/Half
- 1/2 Hawaiian
- 1/2 Hot Pepperoni
- 1Garlic Bread
- 1Nutella Pizza
- 2Starter Meatballs
Spaghetti
- 2Kids Margherita
- 1Large Quarter
- 1/4 Verona
- 1/4 Mushroom
- 1/4 Capricciosa
- 1/4 Greek
- 1Chocolate Mousse
- 1Main Arrabita
- 2Focaccia Garlic & Herb
- 1Pescatore
Fettuccine
- 1Salmone
Gnocchi
- 3Starter Lasagne
- Add Cheese
- 1Small Terra Rossa
- 1Large Prosciutto
- Add Cheddar Cheese
- Remove Tomato
- 1Medium Half/Half
- 1/2 Hawaiian
- 1/2 Hot Pepperoni
- 1Pomodora
- 1Pescatore
Setup and support that respect opening hours
Go-live is scheduled around your revenue, not ours.
We plan your setup with you
We look at your floor layout, your busy periods and the hardware you already have, then agree what goes where before anything ships.
Training by role
Cashiers drill payments and voids; managers own reporting and day-two configuration, so each person learns only what their station needs.
Support after go-live
Elevated response targets for payment and printing incidents, with documentation that lives in your account so new hires inherit the same playbook.
Switching from another POS?
We move your menu, customers and data, stage the hardware, and run the whole go-live around your quiet window.
Next Order Payments terminals, pre-paired and ready
Chip and contactless, tap and wallet acceptance with reconciliation IDs on every ticket. One device, one ledger.
One device, one ledger
Pre-paired terminals tap, chip, surcharge and refund, all reconciling to the same order ID. No second terminal, no separate file at close.
Fewer mistakes
Integrated terminals mean no hand-keyed amounts and no mis-typed totals, with every transaction linked to its order in Next Order, not paper rolls.
Service charge and tipping by rule
Service charges and tipping follow regional rules and your brand policy automatically, so the counter never has to do the maths.
Lifecycle: spare, swap, refresh
Hardware fails; your service should not.
Spares on hand
Keep a spare or two on hand, sized to how many stores you run, so a failed printer never idles the kitchen for half a service.
Same-day swap
Re-route stations to a backup printer or fall back to paper dockets in seconds, while a replacement device is staged and shipped.
Refresh planning
Compatibility lists flag models approaching end-of-support, so capital plans line up before peak season, not during it.
One live view across every station
Counter, kitchen and handheld all read the same Realtime Orders queue, so swapping a device never changes what your team sees.
Johnny Appleseed
Level 3, 12 Brick Lane, London
- £34.00
Verona Pizza × 2
Add Tomato, Remove Mozzarella
- £19.50
Capricciosa Pizza
Add Capsicum
- £14.30
Vegetable Lasagne
- £4.80
Coca Cola
- £20.50
Seafood Risotto
Add Squid
- £12.00
Nutella Pizza
Add Ice Cream
Every channel on one live orders view, sorted by elapsed time. Confirm or reject in one tap, status visible to the floor and the kitchen at once.
This live view is one screen of the full till
Payments, refunds, the kitchen display and end-of-shift reporting all run from the same point of sale.
Pair every device in admin
Only the owner can add a device, with training-mode rehearsal, storefront menu-board refresh and a mobile in-store payment terminal. All configured from one screen.
- Only the owner adds a device. Sign in with the Next Order app from the Google Play Store using a one-time code from your admin panel, which expires once the device is on the floor
- Training Mode for new hires. Mirrors live without posting to reports
- Storefront menu-board refresh. Recover a stuck display in seconds without a device reboot
- Mobile delivery terminal. Driver tap-to-pay from a phone, no extra device
- Customer-facing display setup. Show the order as you build it
- KDS routing per modifier. Different stations for sushi vs grill, pizza vs pasta
- Thermal printer setup. Dockets, kitchen tickets, customer receipts
- Drawer rules. Open on card transactions, drawer reminder at shift end
Frequently asked questions
What operators ask us before they sign.
Can we pilot one site before rolling out?
Yes. Most groups start with one site, get the workflows, payments and hardware working the way they want, then copy that setup to the next store with its own printer names and cash drawers. The first site becomes the template, so every opening after it is quick and consistent instead of starting from scratch.
Who ships the devices?
You can buy supported tablets and printers locally, often faster for warranty swaps, or order ready-to-go kits through our hardware partners, set up before the box arrives. We help you keep a spare or two on hand, sized to how many stores you run, so a failed printer never idles the kitchen for half a service.
What if a printer fails during service?
If a printer goes offline, Next Order automatically sends those tickets to a backup printer, so the kitchen keeps getting orders without anyone scrambling. A dropped kitchen screen falls back to paper dockets, and orders can park on the bar printer until the screen recovers. Our support team can also diagnose most printer and network issues remotely when you grant access, so a known fault rarely needs an on-site visit.
How do payment terminals work with Next Order?
Next Order Payments ships pre-paired terminals to every store. The terminal taps, chips, surcharges and refunds reconcile to the same order ID — one device, one ledger. No second terminal, no second app, no separate reconciliation file at the end of the night. Front-of-house tablets and kitchen screens stay put; payments are part of the same platform.
Blueprint your floor and hardware
Walk supported devices, printing layout and terminal options with someone who has opened venues like yours.